We can only guarantee a 30 minute response during our business hours. If you send a request after business hours, we will respond at the beginning of the following business day.

Currently, our business hours are 8:00 a.m. to 5:00 p.m (Pacific Time Zone) Monday through Friday. The time right now is Monday, 6th February 2012, at 05:41 a.m. (Pacific Time Zone).

If you urgently require assistance after business hours, you are welcome to try reaching Launie Gratto at 250-658-0760. Please keep in mind he may not always be available, and is in the Pacific Time Zone (so please do not phone in the morning before 8:00 a.m.).

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