LEGEND
"strike-through" indicates impersonal bureaucratic, vague, or indirect "words"
"underline" indicates excessive use of passive voice (with "avoided" pronouns)
"italics" indicates weak verb or other substitute for action verb


Re. User Manuals for Seris Geophysical Workstation

It was a pleasure to have Jack Dibbs and Trena Kowanya attend the training course last week and we hope they enjoyed their stay in Calgary. They told us that your technicians are finding it difficult to operate the Seris System.

As you know, AMRIL Oil and Gas is an original partner in the software development project, and is thereby operating the beta version which was pre-released to a few of the partners so that some feedback could be gathered for elimination of operating system technical issues. Unfortunately, the beta use by the participants has revealed a number of minor problems in the software so the technical writers have been unable to complete the manual.

A meeting was held yesterday to discuss the matter at which there was a committment made to complete the beta version bugs within 2 weeks. Because our technical writers were at the meeting too, therefore they understood the urgency and agreed to have the manuals fully completed 2 weeks later. So it is regrettable, but unfortunately the manuals you are looking for will be delayed another 4 weeks, due to circumstances beyond our control.

Once again, our sincerest apologies. We look forward in time to having the manuals completed and delivered to your office. Please contact John Hammond in our Houston office if you have any further concerns.