Why Grammar and Mechanics of Writing are Important for Producing Effective Business Communication


"...a craftsperson is only as good as her/his skill in handling the tools of the craft..."
by Ken Arnold, May 2, 2001


I like the concept of your website and your service.
I think that one of the main reasons it is a good and timely idea is that now, more than ever, we need help with our writing skills. The present educational system doesn't care to teach these skills. There seems to be an emphasis on content at the expense of structure. The belief is that if the student is allowed to express ideas freely without the restrictions that structure, grammar, and spelling place on that expression, the student will enjoy writing and therefore become a good writer.
I take issue with that opinion because a craftsperson is only as good as her/his skill in handling the tools of the craft.
Structure, grammar, and spelling are the tools of the writer just as hammers, saws, and chisels are the tools of a woodworker. Don't expect quality furniture if the woodworker has not been fully trained in the use of those tools.

A Great Proposal Ruined by a Spelling Mistake

Who hasn't had this experience? In the course of reading a good idea, an engaging story, or convincing proposal, your eye catches a spelling mistake or a word that was used when another was intended. Immediately the spell is broken. The whole piece suddenly becomes suspect, tainted by the nagging doubt that maybe there are other imperfections within it. Worse yet, what does it say about the author? Their credibility, skill, and opinions are all called into question because of this one minor break in integrity between the structure and the content. This may be a trivial example, but is indicative of the type of mistakes that are made every day by casual writers (and some professional ones, too).

Great Business Writing Goes Beyond Grammar and Content

Then there are the types of errors that you point out such as the use of passive instead of active voice. I know I often inadvertently use the passive voice, but I didn't realize it until you pointed it out.
When you write a business letter or business proposal for someone, do they learn from it? I hope so.